Future of BPO Jobs and Companies in INDIA and Aboard ( 2012 )

Information By – http://www.bpoawards.com


Hire BPO Services to Add a New Dimension to Your Business

Reports from all over the world indicate that the future of BPO companies is bright. Studies show that business entities are now depending more on service providers that ensure quality and reliable outsourcing services. BPO companies can help businesses reach the next level with improved productivity and sales.

It has been found that in the last 20 years business process outsourcing services have created an outstanding impression by efficiently catering to diverse industries including retail, healthcare, telecommunications, technology, travel, insurance, mortgage, banking and finance, and hospitality.

Despite the recession, BPO services have remained popular. This is proof of the cost-effectiveness and reliability of these services. People with good command over the English language have now started looking at BPO jobs as long-term career options. No doubt, BPO companies offer fast-track career advancement opportunities. The industry is expected to generate about three billion jobs by the end of 2012. The salary scale of employees is also rising yearly by 10-15 percent.

Value-added Services Help Enhance Business Profile

BPO companies are employed by many upcoming business ventures because of the ensured reduction in initial investment through slashing expenses that would otherwise be incurred in employing qualified workforce and infrastructure facilities such as software, office equipment and more. The other advantages of outsourcing are:

• Easy access to an excellent pool of skilled professionals at a fraction of cost

• High-end technology and operational expense

• Effective risk management capabilities

• Round the clock service

Utilizing the latest technological advancements, the BPO sector has reached new heights. Considering this, business houses are now increasingly outsourcing non-core processes to third parties that ensure economies of scale and focused management expertise.

In order to improve the client’s business efficiency, BPO companies offer a range of back office outsourcing services that include

• Data entry work

• Document scanning and conversion

• Web design and development

• Outbound and inbound telemarketing

• Transaction processing

• Account maintenance

• Customer support

• Order management

In most cases, established outsourcing companies have high-caliber experts who are dedicated to the job and have years of experience, excellent technological know-how, best practices, and innovation that most companies don’t have access to or can’t afford on their own. So, in all probability there is going to be a boom in the market as far as outsourcing is concerned. The future of BPO companies is well defined and is expected to achieve multifold growth in the coming years.

Managed Outsource Solutions (MOS) is one of the leading BPO companies in the US which provide accurate and individualized business process outsourcing services.


Bharati.co BPO Conference Agenda 2012 ( India )

For More Info about BPO Conference Visit – http://www.bpoawards.com

23rd May,2012  |  Hotel Maurya Sheraton   |   New Delhi

9:30 am – 10:00 am
registration & High Tea
10:00 AM – 11:00 AM
• Opening Remarks
• Welcome Address
• Key note Address
• Guest of Honor
• Chief Guest
• Vote of thanks
11:00AM – 11:15AM
11:15 AM – 12:30 PM
Rise of Domestic BPO
• The future of BPO
• Opportunity through 2012-2013
• Emerging Verticals
• Impact of BPO on society
• Government’s role & responsibility
12:30 PM – 02:00 PM
Risk Management of BPO
• IT& Information Security , offshore, on shore, in house Penetrative Risk
• Managing the risks of outsourcing business
• Inventory Risk
• Cost & revenue risk to ensure positive ROI
• Legal Development in outsourcing IT
02:00 PM – 03:30 PM
03:30 PM – 04:45 PM
FEMA- Failure Mode Analysis
• Strategy drivers and benefits of BPO
• The cost of off-shoring and the hidden costs
• Past Failure assessment
• Focusing new initiative for the existing process
• Country competition: Assessment of India’s position
04:45 PM – 05:00 PM
Concluding remarks by Mr. Siddhaarth Sharma
05:00 PM – 05:30 PM
Floor Participation will be after Technical SessionHigh Tea & Networking