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Will the IT outsourcing market double in 2016? What are the key factors in growth of BPOs? What’s the scope of BPO industry?
Starting in New Delhi on May 23, the Bharatico BPO Conference, being jointly organized by BPO Association, brand specialist Promozz Media and event management firm Alpcord, is aimed at bringing to the fore interesting and inquisitive facts concerning the BPO industry.
Siddhaarth Sharma, vice president, Promozz Media, says “The Bharatico BPO Conferences will have 26 keynote sessions and workshops along with over a 1000 senior professionals of the BPO industry as speakers and over 10,000 BPO experts as well as government officials presenting and discussing the growth and scope of the BPO industry.”
The conference draws significance as the the BPO industry is set to hire over 230,000 people in 2012.According to a recent survey by Ma Foi, ITES is one of the most optimistic sectors for hiring and they are among the top job generation sectors, with most of these leading from Tier 2 and Tier 3 cities of the country.
“The skill set for BPOs is shifting from urban towns to Tier 2 and 3 cities and that is where lies the answer to the near 400 per cent attrition that is plaguing the sector,” said Sandeep Jain, president of the BPO Association.
The conferences will be held at Mumbai, Bangalore, New Delhi, Chennai, Kolkata, Chandigarh, Hyderabad, Pune, Jaipur, Ahmedabad, Patna, Ranchi, Bhubaneshwar, Panaji, Gandhinagar, Trivendrum, Cochin, Shimla, Dehradun, Pondicherry, Lucknow and Agra.
“While India is best equipped to capitalize on the available opportunities, efforts should be made to ensure that these opportunities are not lost to other offshore destinations,” said Manan Vashisht, senior vice president, Bharatico Infomedia Ltd.